July 28, 2016 | AOL Issues


Update: The AOL issues are beginning to go away and should normalize over the next few days.

If you are experiencing a high number of bounces at AOL, know that our deliverability team is currently working with them to get this resolved.



July 21, 2016 | Delayed Previews


Update: Previews are now working as intended. Any Preview sent before 10:10 pm EST will need to be re-sent.

Campaign Previews are currently delayed. Our team is looking into the cause of this and will push out any delayed Previews as soon as possible. The delay has not affected live Campaigns.



June 11, 2016 | Comcast Bounces


As of this morning, IP reputation monitor ReturnPath is not returning Sender Scores for IP addresses across the internet causing Comcast’s automatic blocking systems to block all mail.



April 28, 2016 | Facebook Discontinues Email Forwarding


On May 1 Facebook will discontinue forwarding @facebook.com email addresses to forwarding accounts. We will no longer attempt to deliver email addresses that contain @facebook.com to avoid deliverability or bounce issues for our customers.

The @facebook.com email address will still be on your Mailing Lists unless you Deactivate them.



January 19, 2016 | Open and Click tracking delayed


Update: Tracking is getting pushed out to Statistics right now. It may take a few hours to be completely caught up.

Investigating – Early this morning our servers that push the Statistic data for Campaigns is delayed in pushing the Open and Click data to your Campaign Statistics.